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Can you handle clients anywhere in the country? |
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Yes, with today’s technology. Location is not an issue through the use of the computer, fax and mail. Of course, TMT schedules meetings at your location to ensure your complete satisfaction with our services. |
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02 - |
Why should I consider outsourcing my billing? |
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By taking advantage of TMT, your practice will immediately notice improvements in cash flow and fewer rejected claims. This allows your staff to concentrate on the most important issue: PATIENT CARE. |
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03 - |
What information do you need to file a claim? |
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We would require the following:
 Patient Information Form
Front and back copy of the patient’s insurance card(s)
A copy of patient’s Authorization Form
A signed copy of the Superbill/Encounter Form by the physician which
includes CPT-4 and ICD-9 codes
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04 - |
Will insurance and patient payments be sent directly to you? |
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No. Your reimbursements are sent directly to your office. Your money will not be handled by us. We will post payments and follow up on claims once your office sends us copies of the EOB’s. |
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05 - |
Who does the follow up on the claims? |
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A large part of our job is to stay on top of changes made by insurance carriers. With all the changes to filing procedures by Medicare and other commercial carriers, filing a claim has become a gamble to see whether or not it will be paid. By hiring a billing specialist, you no longer have the worries associated with those changes. We follow up on every claim until it is paid and make the necessary changes for future filing. |
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06 - |
Will all claims be electronically filed? |
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In most cases, claims will be filed electronically. There are still some carriers and Medicare intermediaries that require paper forms. If you currently have to file pre-authorization paperwork, we can assist you with that as well.
Texas Medical Transcription specializes in the Mental Health field. We realize that not all insurance companies accept electronic claims and will submit them by paper.
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07 - |
Is hiring a billing agency cost effective? |
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Generally, a billing agency can perform your billing for a fraction of the cost of in-house staff which will allow them to increase your practice and revenues. A billing agency is an extension of your office who will work closely with you and your staff. The cost savings using a billing agency includes:
Time on the phone with Insurance Companies
Wages, Taxes and Benefits
Holiday, Vacation and Sick Pay
Training Seminars/Education
Software and Upgrade Costs
Computer Hardware
Maintenance Fees/Support Contracts
Delay in Claim Research
Delay in Claim Resubmission
Supplies and Postage Costs
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08 - |
What do I need to use your service? |
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All you need is a computer and an Internet connection to work with us. You can record dictations in our toll-free telephone dictation machine OR you can use your personal digital recorder. |
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09 - |
Does your company provide Digital Handheld Recorders? |
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No. You can get a good quality digital recorder for approx. $200 (Olympus DS-660) from any famous online store. |
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10 - |
Can you accommodate my office report format? |
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Yes we customize reports to clients’ current formats. |
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11 - |
Do you charge for standard text? |
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No, we just charge for the text that we type in. Any standard text e.g. normal exam that is already there in the template is not charged. |
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12 - |
How do you assure Quality? |
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We have qualified medical doctors, who have extensive healthcare and transcription experience to ensure quality as our Quality Control Managers (QCMs). Our qualified and experienced medical transcriptionists are fully equipped with state of the art support software like Stedman Medical Dictionary, American Heritage, Quicklook Drug Reference etc. to consistently produce desired accuracy and speed. Our unique Quality Audit process continuously challenge and improve our operational systems to achieve optimal operational efficiencies. The corporate culture at Texas Medical Transcription provides a unique high-spirited, friendly and creative environment to our team of medical professionals. It attracts and retains the best human resource in the industry besides providing flexibility in meeting our customer needs. |
